Privacy Policy

This Privacy Policy does not apply to Personal Information relating to our Customers’ clients (“Clients”) that we collect or receive from our Customers in connection with providing the Services. Our collection, use, and processing of such Client Personal Information is governed by our agreements with the applicable Customer

"Personal Information" means any information that identifies or can reasonably be linked to a specific individual. We collect the following from Customer:

• Account and Contact Information: Your name, email address, business address, phone number, account ID, login details, and other information needed to create and manage your account.
• Professional Information: Your business or practice name, professional license or registration number, certifications, and other information related to your professional activities.
• Device and Usage Information: Information about how you access and use Hakini.io, including your IP address, browser type, device information, and log data.
• Other Information: Other information you voluntarily choose to provide to us

• Deliver, operate, and enable the interactive features of the Services
• Set you up with an account or subscription, and process related payments
• Provide customer support and respond to your questions and requests
• Keep you informed of changes to the Services and communicate with you about them
• Confirm your identity and understand your preferences, so you receive a high standard of service
• Track usage and analyze it so we can identify, prevent, and resolve technical issues and improve the Services
• Prevent, detect, or investigate security threats, including fraud
• Satisfy legal or regulatory requirements and address other legal matters relevant to the Services or our business
• Carry out purposes you've specifically authorized

Personal Information is shared under these circumstances:

• Our Workforce and Agents: Our employees, officers, contractors, vendors, agents, and business partners acting on our behalf.
• Professional Advisors: Third-party professionals engaged by us, including accountants, auditors, insurers, and legal counsel.
• Designated Third Parties: Any third party to whom you have directed us to disclose your Personal Information, or through whom you have elected to receive services via our platform.
• Legal and Regulatory Compliance: Where disclosure is required pursuant to valid legal process or by a competent regulatory or governmental authority.
• Other Legal Bases: Any party to whom disclosure is otherwise permitted or compelled under applicable law.
• Designated Third Parties: Any third party to whom you have directed us to disclose your Personal Information, or through whom you have elected to receive services via our platform.
• Corporate Transactions: In connection with a merger, acquisition, reorganization, or similar transaction, your Personal Information may be transferred as part of the transaction.
• Consent-Based Disclosure: For any purpose not otherwise described herein, provided we have obtained your explicit, documented consent.

• Your Account: Customer may update or remove Personal Information anytime by logging into Account settings. You may terminate your account at any time.
• Marketing Preferences: Customer may unsubscribe from promotional emails using the link in any marketing message.

Hakini.io uses cookies to improve your experience and personalize the content you see. You may manage cookie preferences via browser settings.

Personal Information is maintained for as long as your account remains active and the Services are being provided to you. Such information may be maintained for an additional period as necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

We are committed to safeguarding your personal data; however, no method of transmission over the Internet or means of electronic storage can be guaranteed to be completely secure.

If the payment processing is performed by third-party service providers, please note that we do not store or collect payment card information; such information is submitted directly to our third-party payment processor(s), whose use of your personal data is governed by their respective privacy policies. We assume no responsibility or liability for the practices of these third-party payment processors.

Currently, we work with the following payment processor:

• Stripe, whose privacy practices can be reviewed at https://stripe.com/us/privacy

You may come across links within our Services that lead to third-party websites that we do not own. These external sites fall outside our control, and their privacy practices are their own responsibility.

This Privacy Policy may be updated periodically. When changes are made, the revised version will be posted on this page, and we encourage you to check back from time to time to stay informed. Updates take effect as soon as they're posted. Material changes will be communicated via email or through a prominent notice on our website

If you disagree with any part of an updated policy, please notify us promptly.

For privacy-related questions or to exercise your privacy rights, reach out to privacy@hakini.io.