Hakini.io is a software platform that helps independent professionals, clinics, teams, and organizations launch and operate their own branded care platforms. It brings website management, scheduling, service delivery, client management, communication, payments, programs, content, and team operations together in one connected system.

No. Hakini.io is not a practitioner directory, referral marketplace, or care provider. It provides the technology you use to operate your own branded platform, while you remain responsible for the professional services you provide to your clients.

Hakini.io is designed for independent care professionals, multi-provider clinics and teams, and organizations that want to operate a branded digital-care platform.

Yes. You can customize your platform with your brand, services, content, and client experience. You may begin with a Hakini.io subdomain or connect your own domain, depending on your selected plan. White-label and custom deployments provide additional branding and platform-control options. You remain responsible for purchasing and renewing your custom domain.

Hakini.io offers a free trial without requiring a credit card. During the trial, you can explore the available platform features and begin configuring your branding, services, workspace, and workflows. [Confirm before publishing: 7-day or 14-day trial.]

To keep your platform active and published after the trial, you will need to select a paid subscription. Data-access and export arrangements after an expired trial should follow the current Hakini.io subscription and data-retention policy.

You can begin configuring a standard Hakini.io workspace as soon as your account is available. Assisted onboarding is available. Launch timing for assisted, white-label, and enterprise implementations depends on branding, domain, localization, integration, and operational requirements. [Confirm before publishing whether “launch support within up to 72 hours” applies to all standard accounts.]

Subscriptions can be billed monthly unless otherwise stated. Customers may upgrade, downgrade, or cancel according to the applicable subscription terms. Introductory and regular pricing should be displayed clearly on the pricing page. Third-party payment-provider and bank-transfer charges are separate from the Hakini.io subscription.

[Confirm before publishing.] The current draft states that taxes are included in the subscription price, while payment-processing and third-party provider charges are separate. Final wording should match the approved pricing and billing policy.

Yes. Hakini.io supports English and Arabic experiences for professionals, organizations, teams, and their clients. Available language, localization, and configuration options may vary depending on the selected plan and deployment model.

Hakini.io supports paid services, packages, workshops, courses, programs, and other approved digital-care offerings, depending on the selected plan. General product e-commerce should not be advertised unless the exact capability has been confirmed.

Mobile access depends on the selected plan and deployment model. Shared access through an existing Hakini.io mobile application should be distinguished from a dedicated, custom-branded mobile application. Dedicated branded applications are subject to the selected package, implementation scope, and commercial agreement.

API and integration availability depends on the selected deployment and must be confirmed with the Hakini.io team. API access should not be described as part of the standard offering unless it has been approved as a currently available capability.

Hakini.io provides software that professionals and organizations use to build and manage their own branded platforms. Hakini.net provides care services. In simple terms, Hakini.io is the technology platform, while Hakini.net is a service-delivery platform.